NIRO × Website
Turn website conversations into real customer relationships.
NIRO turns website visits into meaningful customer conversations, answering questions, capturing leads, booking appointments and bringing your team in when needed.
- No credit card required
- Quick setup
- Cancel anytime
More than a chat widget.
NIRO answers questions using your approved business knowledge, collects the details you need, books appointments and knows when to bring your team into the conversation.
AI Conversations
Answer customer questions using your approved business knowledge.
Lead Capture
Collect names, contact details and information naturally during conversation.
Appointment Booking
Guide customers through services, staff, dates and available time slots.
Human Handover
When a conversation needs a person, NIRO alerts your team and steps aside.
Custom Website Widget
Match the widget to your website with your own colours, logo, font and placement.
From the first message to the next action.
NIRO understands the request, uses your business information and keeps customer data connected.
"Hi, I'd like to book a facial this weekend."
Customer
Sends a message
Website
New message received
NIRO
Understands the request
Knowledge
Checks your business information
Calendar
Finds available slots
CRM
Updates customer record
"Your appointment is confirmed!"
Customer
Receives the answer
All connected. All in one customer experience.
Connect your website to NIRO.
Add the NIRO website assistant to your site and configure how it looks, behaves and connects with your customers.
- Customize your widgetMatch NIRO to your brand with your colours, logo, font and placement.
- Add your business knowledgeUpload documents, connect your website or add images such as menus and price lists.
- Go liveStart answering questions, capturing leads and booking appointments.
More than a website chat.
Turn website visits into conversations, qualified leads and lasting customer relationships.
Respond instantly
Answer visitors' questions on your website the moment they ask.
Turn interest into action
Guide visitors from a first question toward qualified leads and appointments.
Keep the relationship connected
Customer information and conversation history stay connected inside NIRO.
Turn website interest into real customer conversations.
Engage visitors, answer their questions and guide them to the next step in one seamless experience.
- Capture qualified leads
- Show available appointments
- Reduce unnecessary back-and-forth
- Bring your team in when needed
- Visitor question
- NIRO reply
- Live chat
- Lead captured
- Appointment booked
Website chatbot FAQ
Any site where you can add custom HTML, including most website builders and content management systems. You paste the embed snippet once and it runs on every page that includes it.
NIRO answers from the knowledge you give it: uploaded documents, the pages of your website and the business facts you enter. You can review what you add before the assistant uses it.
Yes. You choose the fields to ask for, such as name, phone, email or a dropdown, and NIRO collects them inside the conversation. Each lead is saved to your customer list.
Yes. Set the keywords that trigger a handoff and the email address to alert. Your team can then take over any live chat from the NIRO inbox.
You can add a guided chat flow, a contact form, a WhatsApp button, voice input so visitors can speak instead of type, and an option to continue the conversation by email.
Yes. Set the assistant's name, logo, colours, style and position on the page, and check each change in a live preview before it goes live on your site.
Yes. Once your services, providers and opening hours are set up, visitors can book in the conversation, and confirmations and reminders go out by chat and email.
Turn every website visit into a meaningful conversation.
Let NIRO answer questions, capture leads and book appointments while your team focuses on the conversations that need a human.