Company
Customers
The businesses running NIRO every day.
- 10+
- Industries running NIRO
- 15+
- Hours a week saved, typical salon
- 24/7
- Cover, including after hours
- Any
- Language your customer writes in
Answered while you were busy
The bookings a small business loses are rarely lost to a competitor's better service. They are lost to nobody replying — at 8pm, mid-appointment, on a Sunday.
NIRO answers in that gap, in the customer's own language, and books while the interest is still there.
Salons and spas
Appointment-led, high message volume, and a team whose hands are usually busy. NIRO answers, books into the right stylist's calendar, and sends the reminder that stops the no-show.
Clinics
Triage the routine questions, book the appointment, and escalate anything clinical to a human straight away. Records stay in one place.
Restaurants
Table bookings, opening hours and the same five questions, answered instantly at the times you are least able to answer them.
Gyms and studios
Class times, memberships and trial bookings — handled while the front desk is coaching.
And more
Real estate, education and e-commerce teams run NIRO too. If your customers message you and you would rather not lose the ones you miss, it fits.
“Appointments, reminders and follow-ups are all automated. Our patients get instant answers, and no-shows have dropped dramatically.”
Case studies
How businesses put NIRO to work: the problem they had, what they set up, and the results.
Matching Services, Staff and Availability in a Multi-Staff Beauty and Aesthetics Salon
A WhatsApp booking assistant for a beauty and aesthetics salon where each service can only be done by certain staff members, so every booking has to match the right service to the right person and a time when that person is free.
- 3
- Staff members, each with their own diary
- 10
- Service groups mapped to the staff who perform them
Read the case study
Group-Class Scheduling for a Pilates Studio: Managing Shared Classes and Limited Places
A Pilates studio runs Barre and Reformer group classes, where many customers book places in the same class. This case study sets out what makes group-class scheduling complex, what Niro AI handles for the studio today, and what group-class booking still needs.
- 88
- Group classes on the weekly timetable
- 2
- Class types running in parallel (Barre and Reformer)
Read the case study
Automating Nail-Service Appointment Booking on WhatsApp for a Small Salon
A WhatsApp booking assistant for a nail salon that guides customers from "I'd like my nails done" to a confirmed appointment, choosing the service, date and time in chat, instead of waiting for the owner to reply by hand.
- 14
- Salon services mapped for booking
- ~9,500
- Customer messages analysed
Read the case study
What customers say
Appointments, reminders and follow-ups are all automated. Our patients get instant answers, and no-shows have dropped dramatically.
Rachael, UK, Practice Manager· Healthcare
Niro handles all our WhatsApp booking and reminders automatically. We save 15+ hours every week and our clients love the quick replies.
Maria Santos, Owner, Glow Studio· Salon & Spa
Every lead gets an instant response, even after hours. Niro qualifies leads and books property visits for us. Our close rate has increased by 32%.
James Peterson, Founder, Horizon Realty· Real Estate
Niro is like our always-on concierge. Guests get answers instantly about reservations and services, any time of day.
Sophia Lee, Hotel Manager, Blue Haven· Hospitality